PRA number
2023/19914
Published date
Reasons the product is recalled
The bolts used to secure the seat can become loose and allow the seat to detach from the pedestal base.
The hazards to consumers
There is a risk of serious injury to young children if the seat detaches and falls from the base.
This defect has occurred and caused injuries overseas.
What consumers should do
Consumers should stop using the highchair immediately.
Consumers should contact TOMY for a free repair kit.
Consumers will receive a set of bolts and split and flat washers to repair the highchair.
For more information, consumers can contact TOMY Australia by phone on 03 9799 5500 from 9 am to 3 pm, Monday to Friday or via email at serviceaus@tomy.com
Supplier
Traders who sold this product
Coolkidz Australia
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.