HomeRecall categoriesCars, boats, bikesCarsVolkswagenVolkswagen—Volkswagen Golf, Jetta, EOS, Passat & Caddy Vehicles

Volkswagen—Volkswagen Golf, Jetta, EOS, Passat & Caddy Vehicles

PRA number: 2013/13625
Date published: 3rd November 2009

Product information

Product description

6 speed DSG DQ250 control unit for the direct shift gear box

Identifying features

Campaign number: 37E8
Target: 4591

What are the defects?

The direct shift gearbox (DSG) may read the clutch temperature incorrectly and activate the clutch protection function. This will illuminate a flashing gear warning light and cause juddering of the vehicle, a reduction in engine torque, and opening of the clutch (as if the gearbox were in "neutral").

What are the hazards?

Loss of power to the wheels may in certain circumstances pose a hazard to the vehicle occupants and other road users.

Where the product was sold

  • Nationally

Traders who sold this product

Volkswagen authorised dealers


Volkswagen Group Australia

What should consumers do?

A letter has been sent to affected owners. Customers can contact their local dealer to arrange for a vehicle check-up, and if necessary, repair of the fault.

Advertisements and supporting documentation

37E8 Campaign (outstanding) VIN numbers.pdf (28.1 KB)