Volkswagen—Volkswagen Golf, Jetta, EOS, Passat & Caddy Vehicles
6 speed DSG DQ250 control unit for the direct shift gear box
Campaign number: 37E8
What are the defects?
The direct shift gearbox (DSG) may read the clutch temperature incorrectly and activate the clutch protection function. This will illuminate a flashing gear warning light and cause juddering of the vehicle, a reduction in engine torque, and opening of the clutch (as if the gearbox were in "neutral").
What are the hazards?
Loss of power to the wheels may in certain circumstances pose a hazard to the vehicle occupants and other road users.
Where the product was sold
Traders who sold this product
Volkswagen authorised dealers
Volkswagen Group Australia
What should consumers do?
A letter has been sent to affected owners. Customers can contact their local dealer to arrange for a vehicle check-up, and if necessary, repair of the fault.
Advertisements and supporting documentation
37E8 Campaign (outstanding) VIN numbers.pdf (28.1 KB)