PRA number
Published date
Product description
The Laundress brand fabric conditioner products
Sold in various sizes and container styles
See attached product list
Reasons the product is recalled
The recalled products can contain a chemical impurity, ethylene oxide.
The hazards to consumers
Ethylene oxide is a carcinogen. Consumers may be exposed to this chemical through inhalation during use of the product, or through skin exposure to residue on clothing. Direct long-term exposure may cause adverse health effects, including cancer.
What consumers should do
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request.
Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt.
After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.
Supplier
Traders who sold this product
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
