Suppliers undertaking safety-related recalls are required by the Australian Consumer Law (subsection 128(2)) to notify the Minister for Small Business within two days of commencing recall action. The ACCC monitors and audits the effectiveness of product recalls for general consumer goods.
Manufacturers, importers, suppliers, regulators, and distributors can submit a recall via our online form (preferred method), fax: (02) 6243 1073, email: email@example.com or regular post to:
The Small Business Minister and Assistant Treasurer,
the Hon Kelly O’Dwyer MP
c/o: Australian Competition and Consumer Commission
GPO Box 3131
CANBERRA ACT 2601