HomeRecall categoriesCars, boats, bikesCarsVolkswagenVolkswagen Group Australia Pty Ltd—Volkswagen Crafter

Volkswagen Group Australia Pty Ltd—Volkswagen Crafter

PRA number: 2014/14496
Date published: 22nd December 2014

Product information

Product description

Volkswagen Crafter

Identifying features

Campaign code 39E4
MY 2012-2013
Target: 215 vehicles

What are the defects?

Volkswagen AG has established that on Crafter vehicles of a limited production period, the earth ring of the damper weight on the propshaft can loosen.

What are the hazards?

Should this situation occur, it cannot be ruled out that the mounting of the propshaft on the gearbox may break free and potentially cause serious damage under the vehicle. Furthermore, there is a danger that the driver may lose control and have an accident.

Where the product was sold

  • Nationally

Traders who sold this product

Volkswagen Authorised dealers

Supplier

Volkswagen Group Australia Pty Ltd

What should consumers do?

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 504 076.