Volkswagen Group Australia Pty Ltd—Volkswagen Crafter
Campaign code 39E4
Target: 215 vehicles
What are the defects?
Volkswagen AG has established that on Crafter vehicles of a limited production period, the earth ring of the damper weight on the propshaft can loosen.
What are the hazards?
Should this situation occur, it cannot be ruled out that the mounting of the propshaft on the gearbox may break free and potentially cause serious damage under the vehicle. Furthermore, there is a danger that the driver may lose control and have an accident.
Where the product was sold
Traders who sold this product
Volkswagen Authorised dealers
Volkswagen Group Australia Pty Ltd
What should consumers do?
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 504 076.