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Infinity Electrical Cable Recall

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Eighteen electrical retailers and wholesalers recalled Infinity electrical cables due to safety concerns on 27 August 2014.

The cables were supplied in NSW (2010-2013); ACT (2011-2013); in Victoria, Queensland, South Australia & Western Australia (all 2012-2013) and in Tasmania in 2013. It is estimated that around 40,000 homes, commercial and residential buildings could be affected.

A taskforce of consumer agencies, building regulators and electrical safety regulators are coordinating the safety recall.

Details of the recall notice are available at:

Consumers who purchased the affected cable, or who suspect the cable was installed in their premises, should contact the supplier of cable (if they are aware who the supplier was) or the responsible builder, electrical contractor or appliance installer in the first instance.

Masters Home Improvement has further information for its customers on their Infinity and Olsent cable help page.

In addition to the 18 recalls negotiated by the ACCC, state and territory regulators are working with a number of other local suppliers in relation to cable they supplied. Details of those local area negotiations being managed by state and territory regulators are expected to be announced in due course. A nineteenth smaller wholesaler has completed a recall of the product.

Further information is available on the ACCC website:

Date Published: 8th July 2015