HomeRecall categoriesElectricalDKSH Australia Pty Ltd—"PVPower" Branded DC Isolator

DKSH Australia Pty Ltd—"PVPower" Branded DC Isolator

PRA number: 2014/14012
Date published: 4th March 2014

Product information

Product description

PV Array DC Isolator

Identifying features

" PVPower" part number : XPDCISO1000V32A

What are the defects?

The product features an internal fault, where a high resistant connection may form.

What are the hazards?

There is a risk that the DC Isolator may overheat and, in some cases, cause fire

Dates available for sale

  • 1st August 2012 - 30th August 2013

Where the product was sold

  • New South Wales
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Traders who sold this product

Sold through electrical wholesalers or direct to solar contractors and installers


DKSH Australia Pty Ltd

Supplier's web site


What should consumers do?

Electrical Contractors/Installers/consumers:

The DC Isolators are required to be replaced. For a replacement program contact DKSH by phoning 1800 006 137 (during business hours), visiting http://www.dksh.com.au/recall or emailing recall.au@dksh.com.


Cease supplying PV Power DC Isolators and arrange returns by contacting 1800 006 137 or emailing recall.au@dksh.com. Visit http://www.dksh.com.au/recall for further details.

For further information:

Please direct all questions concerning this recall to DKSH by phoning 1800 006 137, emailing recall.au@dksh.com or visiting http://www.dksh.com.au/recall.

Advertisements and supporting documentation

PVPower DC Isolator Electrical Safety Recall - Advice to Wholesalers.pdf (57.5 KB) PVPower-DC-Isolator-Electrical-Safety-Recall-Notice-V3.pdf (17.6 KB)