Recent testing found that the cable is non-compliant and has poor quality insulation that could deteriorate prematurely and cause fires or present a risk of electric shock.
On 16 August 2013, Infinity Cable Co Pty Ltd recalled certain cables sold at Masters Home Improvement from April 2012 to August 2013 http://www.recalls.gov.au/content/index.phtml/itemId/1050696.
Infinity Cable Co Pty Ltd subsequently placed the company into liquidation but Masters advises that consumers can still return product to the place of purchase and obtain full refunds under the recall. In addition, there have been other suppliers of Infinity cable in the marketplace and electrical safety authorities are investigating those suppliers.
Masters also advise that customers who have any safety concerns and who purchased the product from Masters should contact them and they will arrange for a qualified person to inspect the cabling in their homes: Masters media release
The cables concerned include:
Electrical safety regulators across Australia have taken steps to prohibit the supply and installation of these cables, which may have been supplied in only very small quantities in some States and Territories.
Electrical safety regulators also advise that:
If an electrician supplied and installed these cables in your home then you are entitled to ask them to fix the problem under the consumer guarantees of the Australian Consumer Law.
Further information about the safety of these cables is available from the electrical safety regulator in each State and Territory:
South Australia: technicalregulator.sa.gov.au
Western Australia: commerce.wa.gov.au/EnergySafety/
Date Published: 2nd September 2014