HomeRecall categoriesElectricalDux Manufacturing Ltd—Dux SunPro MP15 & Ecosmart Intelligent Hybrid Solar Gas Boosted Water Heaters

Dux Manufacturing Ltd—Dux SunPro MP15 & Ecosmart Intelligent Hybrid Solar Gas Boosted Water Heaters

PRA number: 2013/13750
Date published: 24th September 2013
Affected Water Heater

Product information

Product description

Solar Gas Boosted (exterior mounted) water heaters used in domestic homes

Identifying features

Product part numbers affected are DN15DS, DL15DS, DN15CS, 3D1NE, EN15DS, EL15DS. This number can be found on the product identification label attached to the top of the water storage tank.

What are the defects?

A gas leak may occur during the start up of the gas boost function. The gas valve may remain open when ignition has not occurred.

What are the hazards?

If the defect occurs, a leak can create a potential risk of fire or explosion.

Dates available for sale

  • 1st January 2011 - 23rd August 2013

Where the product was sold

  • Nationally

Traders who sold this product

Reece, Tradelink, Swan Plumbing, Origin Energy, Bunnings, Bowens, Bentons, East Coast, Hardings, Harris Group, Insolar

Supplier

Dux Manufacturing Ltd

Supplier's web site

http://www.dux.com.au

What should consumers do?

In the event that a leakage has occurred, the customer should shut off the gas supply and call Dux Manufacturing immediately on 1300 761 841, Mon–Fri 8.00am–8.00pm or email gasboostedsolar@gwagroup.com.au to arrange for an urgent service call.

Advertisements and supporting documentation

Recall Notice.pdf (130.5 KB)