HomeRecall categoriesElectricalPhilips Lighting Australia—Philips MASTER LED bulb 12-60W E27 2700K A60

Philips Lighting Australia—Philips MASTER LED bulb 12-60W E27 2700K A60

PRA number: 2013/13587
Date published: 22nd May 2013
MASTER LED bulb.JPG

Product information

Product description

Mains voltage LED lamp used primarily in professional applications, such as in the hospitality industry.

Identifying features

Commercial Code: MLED12WA60E27WW
Product Description: MASTER LED bulb 12-60W E27 2700K A60
12NC: 929000182408
The defect affects three production batches, Oct 2012 , Nov 2012 & Dec 2012.

What are the defects?

A small quantity of product has been found to leak electrical current to the metal housing and could become live.

What are the hazards?

If the lamp becomes live and is touched, this will result in an electric shock.

Dates available for sale

  • 1st October 2012 - 17th May 2013

Where the product was sold

  • Nationally

Traders who sold this product

Sold by specialist lighting stores and electrical wholesale outlets.

Supplier

Philips Lighting Australia

Supplier's web site

http://www.philips.com.au/lighting

What should consumers do?

End-users should cease using the product immediately, ensure the power is switched off, and remove the lamp (i.e. globe) from the light fitting.

End-users should return all MASTER LED bulb 12 – 60W E27 2700K A60 lamps to Philips Lighting for immediate re-imbursement via credit card (VISA or MasterCard) or EFT.

Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde, NSW 1670

For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.

Advertisements and supporting documentation

Guide to Identifying Affected Products.pdf (245.5 KB)