The purpose of the Consumer product safety recall guidelines (the Guidelines) is to provide guidance to suppliers on how to conduct a product safety recall. These Guidelines should be read prior to initiating any recall action.
The Guidelines are provided for guidance only and are not legally binding.
The Guidelines have been developed by the Australian Competition and Consumer Commission (ACCC) in consultation with state and territory product safety regulators.
The system a supplier has in place to ensure the recall of unsafe consumer products from consumers and from within the supply chain should be tailored to the type of product and the risk they pose to consumers. A supplier may seek its own independent advice (including legal advice) regarding the system it develops/has in place for conducting a consumer product recall.
The Guidelines have been developed to help suppliers plan for, and respond to, an incident where the recall of potentially unsafe consumer products is required. It does this by setting out: